Gb99bat Privacy Policy — Your data is safe with us

Gb99bat (https://gb99bat.win) is a trusted online gaming platform for users in Bangladesh and around the world. We believe privacy is a fundamental right for every user. From the moment you join gb99bat, we take the utmost care to protect every piece of your personal information.

This privacy policy explains how gb99bat collects, stores, uses, and protects your personal information — including your name, address, phone number, financial details, and browsing data.

This policy applies only to gb99bat's own platform. For the privacy practices of third-party websites or applications, please refer to their respective documentation.

Gb99bat collects your information in several ways. Details are provided below:

Registration Information:

• Full name & date of birth
• Email Address & Mobile Number
• Residential Address & Country
• Preferred currency & language

Identity Verification (KYC) Information:

• National ID Card (NID) or passport copy
• Utility bill or bank statement as proof of address
• Selfie or Photo ID (if required)

Financial Information:

• BKash / Nagad / Rocket number or bank account details
• Transaction History & Amounts

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Session Duration & Pages Visited
• Cookies & Tracking Pixel Data

Gb99bat uses the information we collect solely for the following purposes:

• Account Management: To complete registration, login, and account verification.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and issues promptly.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Personalized Experience: To recommend games and promotions tailored to your preferences.
• Marketing Communications: To send offers and updates only with your consent.
• Analytics & Improvement: To improve platform performance and enhance the user experience.

Gb99bat does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:

• Payment Providers: With payment processors such as bKash, Nagad, or banks — solely to complete transactions.
• Identity Verification Services: With a licensed verification partner to complete the KYC process.
• Legal Authorities: In compliance with a valid government or court order.
• Fraud Prevention: With industry-recognized anti-fraud networks.

We have Data Processing Agreements (DPA) in place with all third-party service providers, ensuring your information is protected to the same standard.

Gb99bat uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some gb99bat features.

Gb99bat retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration the account is active, plus an additional 5 years after closure (legal obligation).
• KYC Documents: Up to 7 years (in accordance with AML regulations).
• Transaction History: 5 Years.
• Log Files & IP Data: 90 Days.
• Marketing Consent: Until consent is withdrawn.

Once the designated period expires, data is securely deleted or anonymized.

Gb99bat uses industry-leading security technology to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
• AES-256 Database Encryption: Sensitive data stored on servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: By third-party cybersecurity experts.
• Firewall & DDoS Protection: At the server and network level.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

Regarding your personal information on gb99bat, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can update any incorrect or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can temporarily restrict the processing of your data for specific reasons.
• Data Portability: You can export your data in a standard format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights [email protected] Email us or contact support via live chat. gb99bat will respond within 30 business days.

Gb99bat does not knowingly collect personal information from anyone under the age of 18. Age is verified at registration, and any account identified as belonging to a minor is suspended immediately.

If you believe a minor is using gb99bat, please notify our support team.

Some third-party services (such as payment gateways and game providers) may be integrated into the gb99bat platform. These providers have their own privacy policies.

• Gb99bat is not responsible for the privacy practices of third-party services.
• Only the minimum necessary data is shared with third parties.
• Data Protection Agreements signed with all third-party service providers.

Gb99bat may update this privacy policy from time to time. When changes are made:

• The last updated date at the top of this page will be changed accordingly.
• Email or platform notifications will be sent for significant changes.
• Continued use of gb99bat after a new policy is published will be considered acceptance of the updated terms.

We recommend visiting this page regularly to stay informed of any updates.

For any questions, complaints, or requests regarding the Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• Live Chat: Available on the website 24/7
• Response Time: Up to 30 business days